- February 24, 2019
- Posted by: admin
- Category: Uncategorized
Standard Process- When it comes to robotics process automation (RPA), one thing is for sure: The robot will do what you tell it do.
That means it can do a lot for you fast, including a lot of wrong things if your processes don’t work. The truth is that in many processes, there are broken links and manual workarounds. These broken processes typically prevent companies from automating the end-to-end (e2e) processes and leave them with robots handling parts of the processes. While that may still yield some efficiencies, it’s a far cry from the real potential.
That’s why in this second article in our RPA series, we look at the one thing you must do before starting with RPA: standardize!
Without standardization, there can be no RPA success
The benefits of standardization are likely clear to you even without talking about RPA. When it comes to RPA, though, the weaknesses in your process landscape will quickly become obvious to everyone.
Let’s look at an example: cash pool reporting. The logic and theory behind a company cash pool is easy to understand, but the accounting and correct reporting of the balances in ERP systems across the business can prove complex.
The heavy transactional nature of the daily movements of the cash pool in your ERP system make it a perfect fit for RPA. But if your business units do not follow a standard process for cash pool reporting, then you not only run the risk of issues in your reporting, but any attempt to use robots will fail at the first hurdle. You will likely see a lot of frustration with your employees if you try to use robots on processes that differ from country to country (or team to team).
To prevent you from ending up in this mess, here’s what we suggest you do to be successful with your RPA implementation, using accounting to reporting (AtR) as an example. Within AtR, standardization:
- Leads to process improvement. By standardizing processes so the robots can work with them, you may find some surprising efficiency gains. For example, by taking a best-in-class process for intercompany recharges and applying it to all countries within your AtR department, you will probably save time before a robot has even been switched on.
- Motivates employees. Believe it or not, your staff will be motivated by standardization of processes, which can lead to more efficiency within your department. A motivated employee is a happy and productive employee!
- Supports the long-term vision. Standard processes give your customers confidence that your team can handle more activities. Moreover, if you are working within a regional finance hub, it’s easier to transition more tasks and take a bigger piece of the finance value chain.
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Article Credit: Digitalist Mag
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