- April 11, 2019
- Posted by: admin
- Category: Uncategorized
Communication Automation-Enterprise adoption of automation is on a steep upward climb across industries. According to Gartner’s 2019 CIO survey, organizational use of these technologies has increased by more than 270 percent over the past four years, with no sign of slowing down.
Digital transformation has the potential to drive enormous value across industries—and the manufacturing sector is no exception. But as a recent study by Nintex revealed, manufacturing organizations face several industry-specific issues that are slowing the momentum of digital progress. By strategically addressing these problems, manufacturers can begin to realize the benefits automation offers.
The Hurdles to Realizing Transformation Value
According to Nintex’s 2018 Enterprise Digitization Progress Report, there are two roadblocks actively preventing manufacturers from realizing the value of digital transformation: unprepared IT departments and a lack of top-down communication.
The first step to a successful enterprise digital transformation strategy is having the internal capabilities to carry it out—specifically, a prepared and proactive IT department. Right now, that doesn’t exist in the manufacturing sector.
Nintex’s digitization report—which surveyed 650 line-of-business employees and 450 enterprise decisionmakers—found that among manufacturing employees, only 29 percent felt their IT department was extremely prepared to handle the needs of digital transformation. By comparison, almost half of employees in the financial sector were very confident in their IT teams’ digital preparedness.
What accounts for manufacturing workers’ low level of confidence in their IT departments? Part of it could be due to a sense of disconnect from transformation efforts and from the IT department in general. As Nintex’s study found, the notably majority of employees—77 percent—want to be involved in transformation efforts. When they don’t feel like they are, they begin to view digital transformation and automation not as resources that will augment their work, but instead as active threats to their jobs.
Inadequate training of frontline workers is a separate (though related) issue that’s impeding manufacturers from seeing a return on their digital investment. Of the enterprise decisionmakers surveyed by Nintex, roughly one-third pointed to insufficient training of line-of-business workers on new technologies as one of the top challenges standing in the way of digital progress. And indeed, the survey found that fewer than half of frontline employees are even familiar with the concept of digital transformation—a number that highlights an awareness gap between the c-suite and the frontline. Bridging this gap is critical to digital progress.
Read More Here
Article Credit: Manufacturing.net
The post Communication Is Holding Back the True Value of Automation appeared first on erpinnews.